Syed Abrar Hussain, MBA, PMP
HR Management Professional
Technology & Health Care Staffing and Recruitment Expert | Helping Canadian and US Technology & Health CareBusinesses Hire the Best Human Resource | Vice President StaffMax Staffing & Recruiting Canada (We’re hiring!!!)
HIGHLIGHTS OF QUALIFICATION
Talent for identifying staffing needs and presenting appropriate solutions.
Specialized in employee relations, training and business development, human resource planning and recruitment and selection.
Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
Strong leadership skills, organizational and time management skills ability to work both in a team and independently in a fast-paced business.
Good working understanding of the information technology infrastructure.
Excellent communication and persuasion skills.
Ability to initiate, develop and deliver plans and programs successfully.
PROFESSIONAL EXPERIENCE
Vice President
Toronto/Mississauga/Ottawa
March 2020 – Present
Lead, manage and develop the talent acquisition and organization and workforce team across multiple locations
A self-starter that can continue the development of DATG’s organization and workforce diversity function
Manage key stakeholder relationships by identifying, developing, and fostering relationships with industry thought leaders, consultants, vendors, and partners
Manage employer branding, posting optimization, and innovative candidate sourcing strategies
Build a data-driven Talent Acquisition and Diversity and Inclusion function, including analytics that provide insight and decision support; and define, develop, and implement key recruitment and diversity metrics that help drive business results and move the organization from diversity to inclusion
Be an advisor to and partner with other Human Resources partners on areas related to talent acquisition and D&I, to drive the development and implementation of strategies and tactics for recruiting, development and retention of a robust pipeline of diverse talent
Exceptional track record developing candidate pipelines and delivering direct sourcing strategies
Director Recruitment
Mississauga
September 2017 – Present
Lead the Sales & Talent Acquisition teams by providing ‘Visible Leadership’ by actively directing, guiding, motivating and empowering them to work collaboratively
Partner with the business on Talent Acquisition due diligence and integrations
Working with other work groups resulting in a highly engaged and skilled team committed to putting client first.
Drive greater rigor, discipline and processes orientation required to ensure corporate and business stability, reliability, efficiency and scale-ability of our services.
Proactively build collaborative working partnerships with line management and functional leadership.
Manage operational relationships and negotiate agreements
Senior Associate
Mississauga
December 2015 – August 2017
Responsible for high volume sourcing for Technology, Corporate and Operations.
Collaborated and worked closely with hiring managers to define/refine staffing needs
Actively participated in various HR process improvement projects.
Provided end to end recruitment
Build strong personal relationships with current and prospective client base
Interviewed new candidates & maintained their records
Client Relationship Manager
Mississauga
January 2015 – June 2015
Developed and executed on a strategic based on client needs
Lead regularly scheduled client calls and work closely with management
Acted as client’s “trusted advisor” and moved the relationship from transaction to strategic.
Driven revenues and Closed business consistently at or above quota level.
Build strong personal relationships with current and prospective client base.
Established the foundation for long lasting mutually beneficial professional relationships.
Interviewed new candidates & maintained their records
Branch Manager (360 Desk)
Mississauga
November 2009 – December 2014
Initiated outgoing sales calls to new or existing customers across Canada in order to obtain, re-order, increase sales volumes and solicit referrals
Built relationship with customers by being their account consultant
Determined customer needs
Assisted in helping the customer meet their need and grow and build their business
Communicated with the field sales force with any new initiatives
Made efficient schedule to place work force to their assignment
Interviewed new candidates & maintained their records
Organized Salary schedule of 500 plus employees
Branch Manager (360 Desk)
Mississauga
February 2007- November 2009
Responsible for establishing and building strong relationships with the client
Created a sales strategy and plan to manage existing & new customer
Monitored sales and effectiveness of new service launches and support activities
Responsible for Track, report, interpret on sales data and forecasting
Put together promotions to increase sales.
Participated in cross-training when required
Communicated with the field sales force with any new initiatives
Listened to client’s complaints and requests.
Instituted the proper procedures to handle complaints by referring such calls to the management
Placed workers to their respective assignments
Sorted resumes, Select & Interview New Employees
Maintained employee records
Operations Manager
Mississauga
Jan 2005 – Jan 2007
Lead in the planning and implementation of the projects
Managed overall client relationship across various projects
Negotiated and manage all parameters of a project: scope, risk, resources, schedule, budget, quality, and communication
Responsible for recruitment, selection, orientation, supervision, development and evaluation of staff
Developed goals and measurements to ensure efficient and effective performance
Ensured all staff meets corporate and industry standards
Provided leadership to developers, motivating staff to participate in company's objectives and continuously keep staff informed of changes or new directions.
Encouraged business growth through liaisons with external agencies such as government, corporate and community organizations.
Contributed to the strategic planning process, recommending short and long-term plans /objectives
Vendor Management
System Analyst
- London, UK
Jan 2004 – Dec 2004
System Analyst
- Tokyo, Japan
May 2002 – Mar 2003
System Analyst
- Istanbul, Turkey
Mar 1999 – Dec 1999
EDUCATION AND TRAINING
Project Management Certificate (PMP)
Post Graduate Diploma in Human Resources
MBA Business Management
MSc. Computer Science
BS Computer Science